What if something you used to love turns out to be a dread?
What if something you used to be driven for is the one lagging you and pulling you down?
My exact thoughts right now.
I am having hesitations on putting Evil Valentine on infinite hiatus or closing it down (closing it down will be the last option and I wouldn't resort to that unless it is absolutely necessary). This came as a pretty sudden notice huh? EV was just beginning to get on tracks and have a steady customer base but yet it is just the time that I decided to lay off it.
Some may say "What a pity" - and well, I feel the same way too. Evil Valentine is afterall, the baby that I've built up from scratch. The reason why I was planning to shut it down or to put it on infinite hiatus is not because it's losing money. On the contrary, I am actually earning quite a fair bit from it right now. Few hundreds from this collection perhaps, inclusive of the backorders.
It's just one simple reason that would sum up everything.
It has turned into a dread.
From something I used to love doing.
As the business expanded/grew bigger, the responsibilities that comes with it becomes bigger too. The problems also proportionately grows bigger. Problems with supplier(s), things going OOS so easily, me being unable to process mailing as quickly as other established blogshops, lack of time to commit to e-mailing to customers for updates on the status of their products.
I have received not 1 but probably 2 or 3 e-mails on how much I SUCK at customer service. No surprise right there. It's getting me pretty darn disheartened but sad to say, I am not going to deny that - I indeed do suck at it. I try to deliver whenever I can, but recently, life just swallowed me as a whole. Juggling between work (and my boss is pretty darn demanding to say the least), social life (before the holidays, + school) and family just doesn't allow much time left for me to really concentrate on delivering A-grade customer service towards customers.
Not only that, I know I am also slow at delivery/mailing out the items. My working hours are eccentric and it ends so late - it's virtually impossible to get to the post office on time to mail out stuff on a daily basis. I used to mail just once a week (which is awfully slow; i know) before but THANKFULLY, Mama Sim have been helping out with the mailing recently and hence there is a marked improvement in delivery speed for this collection ^^;
For backorders and preorders, I understand that I haven't been e-mailing customers on the status of their products. If there's any buyers who are reading my blog - I think there is a need to address some issues here. I've hit with loads of hiccups with the supplier because they keep going OOS so easily. And also other details which I shall not elaborate unless you ask me personally and I'll give you a detailed explanation/breakdown of everything.
In the past, it was a joy to work on launching each collection on EV. But now it just ain't so.
Realllllly, replying to customers, and them getting pissed off at me because of the lack of the 'customer service' I provide, verifying payments, mail out stuff and to inform buyers again are beginning to become routinal and frankly, it's a boring and dreadful routine.
I have about 70-80 more stocks that will probably last two more collections.
I guess I'll use the next two collections to ponder and reconsider my decision but until then, ciao.
So... unlike many other birthday girls who spend their birthday walking around town with big-ass poofy balloons and showered with birthday cards+wishes, I spent it at a flea! ... (cue dramatic tears). All my other friends were either busy working or having JC promos and some others just plainly forgotten about my birthday (yay?).
If you ain't got chicks for company, migh' as well get yoself some dough yo
S0... off to FLB7 I went.
(A 2-weeks-old outdated post haha. I am such a procrastinator, I can't even)
Unfortunately, the morning of 24th September was spent with me and my mom queueing under the sweltering hot sun with HEAVY-AS-HELL luggages while waiting for our turn to get the flea boooooooth.
When I stepped into the venue, my first thought was 'OH NO SALES GON' BE BAD' - simply because there wasn't even much/any walking space at all for THE VENDORS. Do note that I'm just talking about the vendors here. I was then mentally thinking... good lord, when crowd surges in... man, the human-sardines-can traffic is bound to repeat itself again. And hence, crankier I became.
Well well well, the clairvoyant me had my predictions all correct: Sales were bad (everybody else's sales were bad actually and it wasn't just me); barely sold 8 items, compared to my previous records of being able to sell at least 10-20 items at most fleas. The human-sardines-can traffic happened and aggravated everybody's mood. Everybody got pissed off and hence, the collective crankiness in all of the shoppers and vendors.
Simple equations we have here:
No space = Pissed-off-and-unwill
Besides that, a mini rant here - some vendors are just so uncooperative. The rules blatantly stated that only ONE rack space is allowed and this... other blogshop owner (refraining from mentioning names haha) was displaying 2 racks admist the already-cramped-as-hell venue. I asked her nicely to either push it in and she replied with a eyeroll "Can't you tell I am trying?" Hmm, kay, no I can't. GOOD LORD.
I packed up earlier since the situation was wack. The total earnings from the day amounted up to $1xx? Not a lot compared to the $3xx in previous fleas each time. Apparently, my sales were considered as "good" because I heard some people couldn't even cover their rental costs. I feel for them. :(
After packing up, I went to meet...
againnnnn hehe. Poor boy was stranded there waiting for me to arrive/pack up from my flea. :(
Was pleasantly surprised with a mixtape, a card, yumyumzzz homecooked Mac & Cheese (albeit soggy and cold - much thanks to the long waiting time) and le gasp, the nebula maxi that I wanted :3333333
Oh and heh, that silly boy miscounted and formed a heart-shaped decor with 18 candles instead of the 17 candles he was hoping to achieve. :3 But I still loved it muchie muchieeeee. ♡♡♡
你的华语 sucks so I'm using Chinese to mindfuck your little mind, heheh.
哈哈, I am amazed at how my Chinese isn't too much of a fail despite not touching it for years.
I'm gonna give two thumbs up towards any readers who survived the whole chunks of Chinese paragraphs. Those words must have been relatively torturous to digest down. GOOD FOR YOU MATIES WHO SURVIVED THROUGH IT ALL. I WELCOME YOU ABROAD ONTO THE CHEENAPIANG CRUISE. Ahoy, 啊哈 matie!